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I disagree with you there. For organisations that expect support for software over a longer period a recurring support contract is better. Otherwise you can end
by nuc1e0n 3y ago
I disagree with you there. For organisations that expect support for software over a longer period a recurring support contract is better. Otherwise you can end up supporting their never ending requests for free. Or worse they just choose something else.
- aleph_minus_one 3y agoYou should differ between license fees (right to use the software) and support contract (your support question won't be ignored by the developer).