I worked for a very large telco. Marketing were tasked with always increasing revenue, so they would often sit around with their feet on the table while they c

I worked for a very large telco. Marketing were tasked with always increasing revenue, so they would often sit around with their feet on the table while they came up with such brilliant fees as "you downgraded your internet plan? Fee" & "You want more data on your cellphone plan? Fee." It was sickening, but also very enlightening to realize it really was all made up.