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HN: Subscriptions are evil, one time payment is the only way software should be sold Also HN: Why is the one developper that work on my software when he can be
by Sytten 3y ago
HN: Subscriptions are evil, one time payment is the only way software should be sold
Also HN: Why is the one developper that work on my software when he can because he can't make a living out of my one time 30$ payment doesn't ship all the features and versions I expect in a timely manner
Support contracts start at 500-1000$ a month these days, if you depend on it for your day job maybe invest in your tooling correctly...
- andy800 3y ago- we spent at least 6x of your estimate - we would have been fine continuing to use a non-expiring v2 beta, but the developer set it up differently (eventually, a non-expiring version was provided) - we never asked for support, just to not have the software expire without a replacement available > maybe invest in your tooling correctly... So your suggestion is that businesses should avoid independent developers altogether? That's a great way to be supportive of the little guy.
- skrebbel 3y agoAlmost seems like HN doesn’t have a single unified opinion on things huh!
- nuc1e0n 3y agoI disagree with you there. For organisations that expect support for software over a longer period a recurring support contract is better. Otherwise you can end up supporting their never ending requests for free. Or worse they just choose something else.
- aleph_minus_one 3y agoYou should differ between license fees (right to use the software) and support contract (your support question won't be ignored by the developer).