In my last job, I definitely hated my manager and how they used Jira, but I actually liked Jira for the most part. What I hated about Jira was that it allowed

In my last job, I definitely hated my manager and how they used Jira, but I actually liked Jira for the most part. What I hated about Jira was that it allowed my manager to decide on an expectation for how it should be used, and though technically it did do that, it didn't enable me to use it in a way that aligned with their idea of how it should be used. It frustrated him that I didn't accept the guilt he was trying to throw at me for not using the tool in the way he decided was important. Also, it suffered from the same problems as any isolated tool; being out of sync with other tools and invisible unless I'm looking directly at it. I never really got the unresponsiveness that others mention, even on an intel MacBook pro. What I like about Jira technically, is that it has a pretty decent rich media interface for expressing ideas. If I found a bug, or needed to document how something currently works, I could use the native screen recording on my mac and then drag the video file straight into the comment. It would have been great if my manager wasn't a petulant, controlling, and passive-aggressive tool, so that I could use Jira in a way that better suited the development process.