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Every discussion around subscribing to a SaaS vs. operating it is always reduced to costs on HN. There is another, more critical aspect to why we (and many othe
by heipei 3y ago
Every discussion around subscribing to a SaaS vs. operating it is always reduced to costs on HN. There is another, more critical aspect to why we (and many others) operate their own infrastructure, run their own servers, operate their own Elasticsearch clusters: Keeping ownership of customer data for business continuity and compliance purposes.
- mgkimsal 3y agoYou can enforce your own SLAs, manage your own downtime, avoid versions changing under your feet, avoid UI changes to critical apps... It is a cost, but it's also a necessary cost to provide the experience you want to deliver to your clients.