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Right. As I said upthread: > Maybe RHEL is not perfect, but one of the biggest advantages of paying for RHEL is that your voice matters as a customer. Red Hat
by Conan_Kudo 3y ago
Right. As I said upthread:
> Maybe RHEL is not perfect, but one of the biggest advantages of paying for RHEL is that your voice matters as a customer. Red Hat takes its customer relationships seriously (unlike a lot of other companies out there), and product development is centered around customer feedback.
If RHEL customers want this stuff, then RHEL will ship it and support it. If customers don't demonstrate any interest, this is what happens. When it comes to supporting a product, there's always a tug-of-war to solve the needs of the product's users. Things are prioritized based on what the customer base tells product management what they need and want, with input from engineering on what can be done.
- akulbe 3y agoMy experience with Red Hat is that they take the *BIG* customer relationships seriously. If you're a small shop, you may as well not exist. You can ask for price quotes, or product information, but as soon as they realize you're not Big Enterprise… you get ghosted. BTW - this is as a paying customer.