I've twice had some "user hostile moderation practice" used against me on HN. Both times an email to the right person cleared it up - and one of those times in

I've twice had some "user hostile moderation practice" used against me on HN. Both times an email to the right person cleared it up - and one of those times in fact I had crossed a boundary that I shouldn't have crossed. Any long-time community member here knows what to do.