3 ms·

Yeah, this is common Amazon behavior.

• cromka 3y ago
  Or, potentially, of any other computer hardware reseller. I’m surprised OP is mad at Dell, typically you’d expect the reseller to handle such an issue. Amazon allowing to replace it isn’t doing anything extraordinary here.
  • kstrauser 3y ago
    Amazon has a return window. After that, they tell you to take it up with the manufacturer. When Dell refused to honor their warranty, Amazon covered it even though it was outside their window.
    • talldatethrow 3y ago
      That's because Amazon sold a used monitor as new.