In almost every one of these conversations, people always forget the back office: modern user-facing applications are just the tip of the iceberg for large back

In almost every one of these conversations, people always forget the back office: modern user-facing applications are just the tip of the iceberg for large backend systems that cover customer service/support tooling, regional variations of core features, financial and compliance reporting, analytics, advertising platforms, CMS features, internal tools to support all of the people working on these various other things, etc, etc. A lot goes into a business being able to offer a simple-looking app experience. And sure, most businesses have some bloat too once they get to a certain size. But there's a lot of legitimate need, too. The frontend is your product, but the backend is your _business_.