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Zoom definitely has several AI models (as does teams, google chat, etc.) They do automatic captioning/transcription of meetings, so there is a model for that;
by mlsu 3y ago
Zoom definitely has several AI models (as does teams, google chat, etc.)
They do automatic captioning/transcription of meetings, so there is a model for that; they do automatic background blur/cutout, so there is a model for that; they are probably working on a "meeting summarization" product for that.
Those are features that people love and use all the time. I would be curious to know how anyone expects Zoom to improve on these features without collecting data from real users on the platform.
- JohnFen 3y agoThe real issue isn't that they may use customer data for these things. It's that they may use customer data without getting consent first.