Do both. Render should have notified Oxy before suspending service to let them know what the problem is and how it can be rectified. They messed up first. By p

Do both. Render should have notified Oxy before suspending service to let them know what the problem is and how it can be rectified. They messed up first. By posting here, at least one other person has said they had the same problem and others are suggesting competitors. It’s useful to those of us who are looking for a hosting service. And like you say, anurag shows up here occasionally to say things like “the company is doubling down on making the cloud delightful”. If they want to use this forum for promotion, then it seems only fair for people who have been hurt by the shitty behavior of the company to come here to complain. A day ago, in response to another failure at Render, anurag was on HN saying “it's helpful to overshare in these situations”. Well, now they have another opportunity to overshare. What looks like a pattern of bad behavior may have a more reasonable explanation.