Adding people/roles can be beneficial when it frees other people from onerous or distracting work. When it increases onerous or distracting work for everyone el

Adding people/roles can be beneficial when it frees other people from onerous or distracting work. When it increases onerous or distracting work for everyone else, that's a problem. To a large extent, the art of managing growth is finding ways to liberate everyone instead of handcuffing them.