> And even that's pretty hand-wavy. What makes a "professional company" and why would such a thing have a "responsibility to the public" above and beyond any ot

> And even that's pretty hand-wavy. What makes a "professional company" and why would such a thing have a "responsibility to the public" above and beyond any other company? I suspect he's using the word "professional" here in the more traditional form. He's roughly referring to careers like doctor, lawyer, banker, where there is usually formal licensing based on public interest. That's e.g. why there is a lot more paperwork to file when you start a hospital or a bank than a widget shop.