This doesn't make sense - it's not against the TOS to have multiple credit cards on the account. EVERYONE has multiple credit cards on their account - that way

This doesn't make sense - it's not against the TOS to have multiple credit cards on the account. EVERYONE has multiple credit cards on their account - that way if one declines, it just rolls over to the other card. Can you elaborate on what you mean? And off topic, that email - what little is human written (and not copy/paste) is full of typos and bad/non-standard grammar. That's unfortunate - I'm used to better from Google when I actually do hear from/talk to them.