This is the web equivalent of “no user serviceable parts inside”. Watch Joe Average use a computer. If he’s shown an error either he recoils as if he’s physical

This is the web equivalent of “no user serviceable parts inside”. Watch Joe Average use a computer. If he’s shown an error either he recoils as if he’s physically broken it (or the website) or repeatedly just performs the same action again and again like a chicken pecking at a corn dispenser, or finally mashes the keyboard with his fists and slams the laptop shut in frustration. The days of a bespectacled web user, thoughtfully musing over an error message, while fiddling with a self-propelling pencil, sat at a Sun/SGI/HP/IBM X11 session are long gone.