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Also I use the contact process to determine whether or not someone needs training. I have spent enough time fixing folks broken setups regarding accounting so

Also I use the contact process to determine whether or not someone needs training. I have spent enough time fixing folks broken setups regarding accounting software to know that you want to have a good idea of what someone needs to know and work that into the project price as well :-P

bmelton 15y ago
That's also a good time to determine customer fitness as well. The better at enterprise sales you get, the more quickly you can determine who is going to drag their feet, who's going to give you a bunch of money and then be a pain in the ass, and who's just going to draw out the sales process to infinity while making sure to call you every day so that they can get their money's worth.