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what I don't understand is why email isn't enough. Why in this day and age do you need the phone # and address? That just tells me that you'll use my informatio
by vaksel 15y ago
what I don't understand is why email isn't enough. Why in this day and age do you need the phone # and address? That just tells me that you'll use my information to do high pressure sales calls, and not just to "inform" or "customize" my quote
- ig1 15y agoBecause email has completely different dynamics from real-time conversations. If you need to ask lots of short questions (varying based upon previous answers) than email is a terrible way to do it. It's also much easier to figure out misunderstanding on the phone due to the more informal nature of phone calls rather than emails.
- vaksel 15y agofine...why not chat? Not as much pressure on the customer to just have a quick chat online...phone calls are much more pressure intensive