I was at Macromedia when we purchased FreeHand, working in Tech Support. After the merger Jim Von Ehr took the time to meet with the San Francisco team, becaus

I was at Macromedia when we purchased FreeHand, working in Tech Support. After the merger Jim Von Ehr took the time to meet with the San Francisco team, because we would be taking tech support calls for FH. It's the only time I remember an upper management exec meeting with frontline tech support staff.