I work for our search quality team, directly reporting to the head of that team, to help explain how search works to people outside Google and bring concerns an

I work for our search quality team, directly reporting to the head of that team, to help explain how search works to people outside Google and bring concerns and feedback back into team so we can look at ways to improve. I came to the position about six years ago after retiring from writing about search engines as a journalist, explaining how they work to people from 1996 onward.