I think something that's been left unsaid until now is that the implementation is clumsy and downright dangerous, therefore the implementation is totally botche

I think something that's been left unsaid until now is that the implementation is clumsy and downright dangerous, therefore the implementation is totally botched. A supermarket whose job it is to feed people so as to keep them alive is a vital service in the vast majority of economies, and so has the duty to go a little deeper and fine-tune their model or at the very least heavily prompt-engineer their interface layer to avoid such obvious flubs. There's no point in apologizing for the LLM. Of course it's doing what it's asked to do. That's not the gripe, nor points toward any kind of solution, though.