3 ms·
Good take, I mostly agree. However, I think there's a difference between explore-exploiting free vs. paying customers. If you are free user, that's what you sho
by loveparade 3y ago
Good take, I mostly agree. However, I think there's a difference between explore-exploiting free vs. paying customers. If you are free user, that's what you should be expecting.
But as a paying user I am expecting consistent quality. If they cannot provide that, they should be charging more so they can provide it, or not offer paid plans at all. What I don't like is being cheated into paying for something that doesn't offer to quality of service initially demonstrated or promised.
- tracerbulletx 3y agoMan imagine what would you have thought buying an Altair for 400 in 1975 and getting a box with switches and flashing lights. 20 dollars a month for instant access to this is a steal.
- loveparade 3y agoYou're missing the point. $20 is a steal, but the price is irrelevant. No matter what the price is, it's bad business practice to say "Here's a demo of what you're getting for $X" but then deliver something different that only works as advertised some of the time. It's like presenting an Altair at a conference and letting people play with it. But when they buy it, they get something different, or realize that the Altair presented at the conference was actually just a trick that works a fraction of the time.
- tracerbulletx 3y agoI made the analogy because they were also swamped with orders and underdelivered on promises, but it's still a big deal and worth it despite that.