It really sucks that these shipping companies can act as customs brokers without the consent of the recipient. They rack up huge fees for this "service". They

It really sucks that these shipping companies can act as customs brokers without the consent of the recipient. They rack up huge fees for this "service". They should be required to get an agreement or rejection before proceeding. Why should this woman be responsible for these fees she never agreed to in the first place? Why should anyone?