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The way to do "returns" on eBay goes like this: - Open a "not as described" case against the seller - When they say you should return it, ask them for a prepa
by dkjaudyeqooe 3y ago
The way to do "returns" on eBay goes like this:
- Open a "not as described" case against the seller
- When they say you should return it, ask them for a prepaid label to do the return, which is your right, never pay to return it yourself, especially if they claim they will refund your costs (they won't)
- When they invariably don't give you the return label, or a refund, or something else to your satisfaction, raise it with eBay (after the requisite number of days), who will refund your purchase
- keep, donate or destroy the product
- PNewling 3y ago>When they say you should return it, ask them for a prepaid label to do the return, which is your right Which countries does this apply to? (Story is about Canada, but wonder if this is true in the US as well)
- ornornor 3y agoI think this is a visa/MasterCard rule as in if any of these steps fail it’s a slam dunk chargeback.
- maccard 3y agoPerforming a chargeback against eBay will get your account closed pretty quickly.
- ornornor 3y agoMeh, so what. If you use it for selling then yeah it sucks but if it’s for buying only, the feedback doesn’t matter so I personally would rather get my money back and open yet another account. But I understand it can be a problem for some. Also, how is it even possible for a company to close your account if you charge back and win?? “We tried to rip you off once, you didn’t let us, so we don’t want to trade with you anymore” is an interesting stance.
- dkdbejwi383 3y agoThis is why I stopped using eBay to sell things as a regular person - I just list them on Gumtree now. The last few times I used eBay to sell things it ended up essentially as theft, the buyer claims some attribute was not as described, eBay automatically side with the buyer and they get to keep the item and the money. As a seller you're out of pocket.