I have no experience with the BBB's accreditation process. I have read the same stories you have and it sounds like a textbook protection racket. I can say tha

I have no experience with the BBB's accreditation process. I have read the same stories you have and it sounds like a textbook protection racket. I can say that every business that's tried to cheat me has prominently displayed an A+ rating. I've tried to report malfeasance to the BBB, with police reports, and been completely blown off.