Goes to show that one thing is creating technology, and another thing is creating a product people can use. That entrance to the market and that initial leg up

Goes to show that one thing is creating technology, and another thing is creating a product people can use. That entrance to the market and that initial leg up was also the height of accomplishment for Canonical. They were weaker in the technology aspect and, ultimately, they were a privately-owned corporation, so space for community participation was limited, which made them lose the mystique by year two or three. As they tried to find ways to monetize, as a nicely packaged desktop OS in live CDs wasn't the way to go, they tried to get into vertical integration and more infrastructure-centric developments, that again, weren't their forte. As this went on, they went more noticeably corporate, making them lose further appeal and goodwill.