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There's too much there to unpack, it's not like there is one shared reason I don't think. I do agree that phone keyboards are not as good as they used to be, I
by jerojero 3y ago
There's too much there to unpack, it's not like there is one shared reason I don't think.
I do agree that phone keyboards are not as good as they used to be, I think a big part of this is that they're pushing for certain types of correction that is just not smart enough... so it's right on the edge. We expect it to learn better because we think it should. But it just doesn't. I think it might not really be a priority, but I hear the new iOS has put some work on keyboard autocorrect? Apple is a market driver, so if they get a really good autocorrect I imagine Google will do similarly with their own keyboard. We'll see though. Personally I am not too inconvenienced by phone-typing. I can type pretty quickly and accurately.
I also think that we are all relying on software so much but, in reality, not everyone is capable of producing software that is good enough. I think this is a problem that we haven't really thought of too seriously as societies, as customers we expect everything to be software ready but what happens when small businesses (like a parking lot) just can't afford to have proper software done? They end up with a kind of shoddy solution that is just not good enough. I believe the answer to this should be better open-source software that's free and accesible, and I don't think most governments really do a lot to push for open source software that anyone can access.
Other than that, you might want to consider if you're using the right tools. I mean, At work for example we've switched from Google to Microsoft (so gmail -> outlook, meet -> teams), I think the Google tools are much better and reliable than the Microsoft ones. It's not really something me or any of my coworkers had any say in. If workers had more decision power in the firm then maybe these changes wouldn't have been implemented. It's something to consider, I would like to work in a tech coop but I haven't seen many.
And finally, what's it like for non-tech people? They literally don't care. Why would they? When they face an error they just go "this is annoying" but they don't really know why or how things are happening so they just move on. It's people like you that have seen behind the curtain that actually get upset because you go "this is honestly not a difficult problem to solve!".
- Damogran6 3y agoI think it’s a venn diagram where the overlap is between ungodly complex solutions and an inability to effectively QA software, maybe with a little tech debt added in for seasoning.
- bediger4000 3y ago> They literally don't care. Why would they? When they face an error they just go "this is annoying" but they don't really know why or how things are happening so they just move on. You are 100% correct. Family members look at me like I'm growing a 2nd face on my ass when I complain about how some utilities/phone companies/storage units have messed up HTML and you end up resetting your password every time you pay a bill with them. That's just the way it is, they say, you can just reset and get on with it. I do think there's a limit to "just moving on". If enough annoyances and special cases build up, then there's no way to intuit what to do next. You're trapped in a forest of rote-memorized single purpose solutions and your brain just gets full.
- jerojero 3y agoYes. There's a limit to how much people will take but usually people are wiling to put up with a lot. One example is my ISP, they have an awful customer service portal... but honestly? It's rare when I see any service that has a good customer service portal. I have worked developing software for smaller companies, precisely this kind of software. Our stack was totally bloated and it was really annoying to work with. But there's certain... expectations? You need to justify the dev time.