And this is the crux of a lot of software developer angst. Most management doesn't know the benefit of code quality (refactoring), unit tests, metrics/monitorin

And this is the crux of a lot of software developer angst. Most management doesn't know the benefit of code quality (refactoring), unit tests, metrics/monitoring, security, etc. and will push back against the extra work they take. Good software developers do know the benefit of those things. They resist the management's efforts to ignore those things. In the end, the software developer often give in because they know who has the power. There's balance to be had, and cases where's it's not worth it to put in more effort on certain things... but the boss rarely has any visibility into the tech side of things.