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PyPi let an old employer take over my account and hasn't been responding for nearly two years. They told me they'd investigate but have been ghosting me since.
by arnon 3y ago
PyPi let an old employer take over my account and hasn't been responding for nearly two years.
They told me they'd investigate but have been ghosting me since. I sent several requests to have my account restored but they just won't answer.
- miketheman 3y agoSo sorry to hear that. I looked at our account recovery requests repo and didn't see anything from `arnon` or similar usernames. We have the published account recovery process here: https://pypi.org/help/#account-recovery https://pypi.org/help/#account-recovery Is that the process you've followed?
- arnon 3y agoThey reset my password and then changed the e-mail. The username remains the same and it is "arnon". I tried re-registering now to check your claim but it says the username is under use and I can't restore the password for it since they changed the e-mail to one of theirs. The last communication I got from PyPi was from Ee Durbin in 2022 saying: > Given this, it appears that someone from <redacted> utilized the @<redacted>.com email address associated with the account to take it over and obtain access to the <redacted> libraries that the arnon User owned. > We are discussing next steps internally. > -Ee Durbin > Director of Infrastructure > Python Software Foundation I've asked a couple of times for status updates as recently as this July and haven't heard back.