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My friend you have not visited the northeastern part of the US if you think not actively smiling while serving fast food is abnormal. Further it is rude in no
by Zetice 3y ago
My friend you have not visited the northeastern part of the US if you think not actively smiling while serving fast food is abnormal.
Further it is rude in no part of the world to not be cheerful, and the fact that you require this of people who are paid unlivable wages shows a distinct lack of compassion or empathy.
They’ll smile when you pay them what they’re worth.
- pc86 3y agoNowhere did I say anyone needed to be cheerful, only that ignoring basic social courtesy is rude. Going up the thread a bit, we're talking about "no greeting, no thank you, no smile" - now I can't speak for @coldtea but IMO all it takes to not be rude is one of those things. A single "hello" or "good morning/afternoon/whatever," a single thank you, literally any form of acknowledgement. Nobody is talking about making people dance or "actively smiling" except the people trying to willfully misrepresent others' opinions. My point, and I think @coldtea's point, is that if you basically ignore customers, you're rude and shouldn't be in a customer service position. I grew up in the northeast US and it was rare to have any customer service interaction where you received no greeting, no thank you, nothing - precisely because it's rude, and most people aren't.
- Zetice 3y agoAre you kidding me? The alternative to these people being in “customer service” is to be homeless. You think these people should choose homelessness because they don’t want to cheerfully work for slave wages? That’s callous and hateful.