> Why bother shipping an item to a customer if you're running a scam? Plausible deniability. "There seems to have been some..." looks up excuse for the day ".

> Why bother shipping an item to a customer if you're running a scam? Plausible deniability. "There seems to have been some..." looks up excuse for the day "... unfortunate mix-up with your order." Lots of people will just not react, because it's not worth their money and at least they received something.