> teams started to care about writing tickets for the first time. Do you mean your team? Because this would be an absolutely ludicrous thing to state generally

> teams started to care about writing tickets for the first time. Do you mean your team? Because this would be an absolutely ludicrous thing to state generally. > using AI to help craft and improve ticketing writing. Right so speaking of AI, how do you plan to keep up with github copilot and how can customers be sure that you're not just using copilot under the hood?