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> Section 10.2 covers that there is certain information about how our customers in the aggregate use our product — telemetry, diagnostic data, etc. This is comm

> Section 10.2 covers that there is certain information about how our customers in the aggregate use our product — telemetry, diagnostic data, etc. This is commonly known as service generated data. We wanted to be transparent that we consider this to be our data so that we can use service generated data to make the user experience better for everyone on our platform. Well, I consider that to be my data and actually it is since I canceled our company's Zoom account when they adjusted their TOS. I'll take my data elsewhere.

lolinder 3y ago
Just out of curiosity—did you cancel the account in April when they changed the terms, or in August when people finally noticed?
- bluefishinit 3y ago
  August, when I saw the changes. I have to admit I'm not babysitting all of our vendor's TOS so am glad these things get surfaced on HN.
  - motoxpro 3y ago
    You don't use any service that has analytics or internal error reporting? So no AWS, GCP, Cloudflare, MS Office, etc?
    - bluefishinit 3y ago
      I can't help but use AWS but I definitely don't use that other stuff. That it's laden with spyware is one of the main reasons. Especially for video communication, I'm not going to let some 3rd party spy on me and my business if I don't have to.
  - janalsncm 3y ago
    It would be great if there was a tool that could compare TOS of many services and tell me what changed since the last version. Basically diff the two. There’s already tosdr.org but I’m not sure they have that feature.
    - fsflover 3y ago
      https://news.ycombinator.com/item?id=37050084 https://news.ycombinator.com/item?id=37050084
rpgbr 3y ago
I guess you'll have a hard time trying to find a service, video calls and else, that doesn't have terms similar to these.
- bluefishinit 3y ago
  It's definitely a challenge, but another good thing about HN is people link alternatives in threads like this. I'm already checking out Jitsi (mentioned up thread) and it looks awesome. It's even open source: https://jitsi.org/ https://jitsi.org/
- jwr 3y ago
  Whereby? https://whereby.com/ https://whereby.com/

lolinder 3y ago

Just out of curiosity—did you cancel the account in April when they changed the terms, or in August when people finally noticed?

bluefishinit 3y ago
August, when I saw the changes. I have to admit I'm not babysitting all of our vendor's TOS so am glad these things get surfaced on HN.
- motoxpro 3y ago
  You don't use any service that has analytics or internal error reporting? So no AWS, GCP, Cloudflare, MS Office, etc?
  - bluefishinit 3y ago
    I can't help but use AWS but I definitely don't use that other stuff. That it's laden with spyware is one of the main reasons. Especially for video communication, I'm not going to let some 3rd party spy on me and my business if I don't have to.
- janalsncm 3y ago
  It would be great if there was a tool that could compare TOS of many services and tell me what changed since the last version. Basically diff the two. There’s already tosdr.org but I’m not sure they have that feature.
  - fsflover 3y ago
    https://news.ycombinator.com/item?id=37050084 https://news.ycombinator.com/item?id=37050084

rpgbr 3y ago

I guess you'll have a hard time trying to find a service, video calls and else, that doesn't have terms similar to these.

bluefishinit 3y ago
It's definitely a challenge, but another good thing about HN is people link alternatives in threads like this. I'm already checking out Jitsi (mentioned up thread) and it looks awesome. It's even open source: https://jitsi.org/ https://jitsi.org/
jwr 3y ago
Whereby? https://whereby.com/ https://whereby.com/