Get to know the product's hidden faults better than the devs - that way when you come to tell me how awesome it is (because it IS awesome, right?), you can star

Get to know the product's hidden faults better than the devs - that way when you come to tell me how awesome it is (because it IS awesome, right?), you can start by telling what sucks about it Everything has something that sucks Get that out of the way first