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Despite the language, I have a very hard time believing that Zoom is actually trying to train a generative AI on private video calls. If I had to guess this is
by tensor 3y ago
Despite the language, I have a very hard time believing that Zoom is actually trying to train a generative AI on private video calls. If I had to guess this is there so that they can train adjacent services such as malware scanners for shared files or possibly their captioning service using small snippets of audio.
I'd still prefer it if they had far tighter language and clarity on how they use user data, but the tech crowd feels like it's off in conspiracy land.
If there is any actual evidence that they are using large amounts of private call data to train a generative AI then I'd really like to see that.
- jlokier 3y agoIt's a strange mixture, and it's anticipating future needs as well as current things like malware scanning. Probably Zoom and all the other mainstream meeting services will have to use AIs on audio and video streams in due course, in an arms race against other AIs being used to generate audio and video spam, fake job interview candidates, scam calls from people that look and sound like your own family, and such things. On the other hand, who wants their daily standups scrutinised by facial sentiment analysis and posted to monthly management reports, which is the sort of thing it seems Microsoft might do. I don't think Zoom is at fault for wanting or needing to use AIs or plan to, on the streams. They might even be ahead of the game. But their communication about it is rather weasely at the moment, and their COO and CISO comments on here don't help with that.