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We already have SMS though :) The answer to killing email isn't turning it into SMS. There is a lot of value in long emails, not everything is an action item.
by MatthewPhillips 15y ago
We already have SMS though :) The answer to killing email isn't turning it into SMS. There is a lot of value in long emails, not everything is an action item. Email is a todo list, a social networking medium, a message queue. This is why superseding email is so hard.
- brudgers 15y agoOf course we have SMS, but why should there be a difference to the user between an SMS message and an email? This barrier is entirely artificial - I don't benefit by having both a text application and an email application on my phone. Yes long emails are useful, but their utility tends to be different from short ones - why doesn't my client handle them differently, e.g. by offering to file them. The problem isn't email, the problem is managing communications.