If only that were true. My own incompetance in the call center was made up of two things: 1. Absolutely no training on the things in question 2. Absolutely no

If only that were true. My own incompetance in the call center was made up of two things: 1. Absolutely no training on the things in question 2. Absolutely no way for my corporate ID to allow access to details. There weren't lies. Just things I couldn't do. In some places, even if you can do something, you can't and keep your job. Sorry, but I'm gonna lie if it means my family eats that night. I expect you to do the same.