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The airline basically does put a tracking device on the bag, in the form of a tag with a barcode and (in some cases) RFID. Having the barcode built into the bag
by HALtheWise 3y ago
The airline basically does put a tracking device on the bag, in the form of a tag with a barcode and (in some cases) RFID. Having the barcode built into the bag itself wouldn't change anything, there's still things that can go wrong where it gets disabled or, as happened in this case, the airline employee attaches a bag to the wrong customer.
Having the standard system use an Airtag-like tracking device that requires batteries seems like it would be strictly more likely to fail than what they do today.
- AlbertCory 3y agoWrong. Obviously a Bluetooth tag does deliver some value or customers wouldn't be doing it. Of course airlines don't care what YOU want, because they don't have to.
- danaris 3y agoThe primary value it delivers is to give the customer direct access to that information, without going through the airline in any way. That delivers no value whatsoever to the airline, so there's no reason they would do it.
- AlbertCory 3y agoMaybe you've heard of "competition"? I'd add here that "tracking numbers" on your package are now standard. Who did that first? Why did the others follow? Airlines compete on price and availability, not service. "We won't lose your luggage" isn't a big advertising claim. Unfortunately.