Yeah, I'm surprised the hotel wouldn't let you use the trolley yourself, every hotel I've ever been in has those trolleys available for any guest to use themsel

Yeah, I'm surprised the hotel wouldn't let you use the trolley yourself, every hotel I've ever been in has those trolleys available for any guest to use themselves. Maybe they had unionized bell hops and this policy was to protect their work? Really bizarre that they wouldn't do the work themselves for a heavy tip though.