I can't believe I'm rising to United's defense, but they generally do have good bag tracking in the United app. We've had two instances of misrouted luggage on

I can't believe I'm rising to United's defense, but they generally do have good bag tracking in the United app. We've had two instances of misrouted luggage on a domestic flight; we found it in the app, they had already detected it as an error, and they hand-delivered it the next day, the first time to the hotel (missing poster for a presentation), the second time to our house (regular luggage). Worth noting for full disclosure that we're Star Alliance Gold. On the other hand, all that assumes they tagged the bag correctly, which the gate agent didn't do here, so that goes out the window.