>> Should we expect airlines to also run a last mile delivery service? Yes. They should be responsible for bags until delivery. If their subcontractor loses

>> Should we expect airlines to also run a last mile delivery service? Yes. They should be responsible for bags until delivery. If their subcontractor loses my bag I don't want to hear that the airline isn't responsible. The airline should know where my bag is and when it is expected to be delivered. I don't much care who actually drives the van, but they should be under the control and direction of the airline. Give it to USPS for all I care. At least USPS tracks packages.