Translation: Canada will waste billions of dollars on contracts to IBM or whoever and service will get even worse. A byzantine in-person system will be replaced

Translation: Canada will waste billions of dollars on contracts to IBM or whoever and service will get even worse. A byzantine in-person system will be replaced with an even more complicated online version, now with outages and having to wait to be mailed codes all the time. If you've ever tried to use revenue Canada's online business system you've already had a taste.