4 ms·

Brother printers have went this way too. Mine incessantly complains about low toner even when I use brand new ones because they aren't brother branded.

m463 3y ago
i have a brother toner cartridge and got low toner messages. I have not even printed 250 pages. I was thinking maybe I moved the printer and it is not level?
- xeromal 3y ago
  That's actually great information because it has been driving me crazy. I put in a brand new cartridge and it still complains. I assumed it was non-OEM BS.
- graton 3y ago
  You could try to shake the toner cartridge a bit from side to side. Try to make the toner even. It might help, it might not.
  - joecool1029 3y ago
    No point in doing this unless the prints themselves are fading out. Doing it with a full aftermarket cartridge is just asking for a mess.
- joecool1029 3y ago
  > I was thinking maybe I moved the printer and it is not level? Unlike the inkjet where it shines a little LED through the cartridge (covering with black electrical tape makes it think it's always full), laser toner I think has an id chip on the cartridge and the printer just maintains an internal counter as to guess when it'll run out. Reset that, and make sure the option is turned off that stops it continuing to print once low (networked models have a webpage you can go to to turn these from stop to just warn).
noAnswer 3y ago
1. Make sure that the printer is on while changing the toner or it will not know that a change was done. 2. Speaking from experience doing support for a lot of them, brother* printers are notorious for not realizing the toner (even with originals) was changed. There are ways to reset the counter though(Holding two buttons while powering on). It's usually mentioned in the manual. * It's the only brand I know with that problem.
codemiscreant 3y ago
After a recent firmware update my Brother inkjet refuses to print b&w (yes it has a full black cartridge and this was never a problem previously) because one of the color inks is empty. Brother the Good is a thing of the past.
- nektro 3y ago
  the issue is using inkjet
  - codemiscreant 3y ago
    Sure, but previously this printer explicitly supported black only modes with no regard for the other inks. Brother decided it was easy money acting like the other makers, and this is likely to percolate to their other products.
    - account42 3y ago
      It may also be due to legal reasons: https://en.wikipedia.org/wiki/Machine_Identification_Code https://en.wikipedia.org/wiki/Machine_Identification_Code
      - pseudalopex 3y ago
        Legal reasons? Or secret government pressure reasons? The article mentioned no laws.
ksherlock 3y ago
There's a little window on the side of the toner. Cover it with some black tape.

m463 3y ago

i have a brother toner cartridge and got low toner messages. I have not even printed 250 pages. I was thinking maybe I moved the printer and it is not level?

xeromal 3y ago
That's actually great information because it has been driving me crazy. I put in a brand new cartridge and it still complains. I assumed it was non-OEM BS.
graton 3y ago
You could try to shake the toner cartridge a bit from side to side. Try to make the toner even. It might help, it might not.
- joecool1029 3y ago
  No point in doing this unless the prints themselves are fading out. Doing it with a full aftermarket cartridge is just asking for a mess.
joecool1029 3y ago
> I was thinking maybe I moved the printer and it is not level? Unlike the inkjet where it shines a little LED through the cartridge (covering with black electrical tape makes it think it's always full), laser toner I think has an id chip on the cartridge and the printer just maintains an internal counter as to guess when it'll run out. Reset that, and make sure the option is turned off that stops it continuing to print once low (networked models have a webpage you can go to to turn these from stop to just warn).

noAnswer 3y ago

1. Make sure that the printer is on while changing the toner or it will not know that a change was done. 2. Speaking from experience doing support for a lot of them, brother* printers are notorious for not realizing the toner (even with originals) was changed. There are ways to reset the counter though(Holding two buttons while powering on). It's usually mentioned in the manual. * It's the only brand I know with that problem.

codemiscreant 3y ago

After a recent firmware update my Brother inkjet refuses to print b&w (yes it has a full black cartridge and this was never a problem previously) because one of the color inks is empty. Brother the Good is a thing of the past.

nektro 3y ago
the issue is using inkjet
- codemiscreant 3y ago
  Sure, but previously this printer explicitly supported black only modes with no regard for the other inks. Brother decided it was easy money acting like the other makers, and this is likely to percolate to their other products.
  - account42 3y ago
    It may also be due to legal reasons: https://en.wikipedia.org/wiki/Machine_Identification_Code https://en.wikipedia.org/wiki/Machine_Identification_Code
    - pseudalopex 3y ago
      Legal reasons? Or secret government pressure reasons? The article mentioned no laws.

ksherlock 3y ago

There's a little window on the side of the toner. Cover it with some black tape.