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https://support.google.com/chrome/a/answer/6220366?hl=en https://support.google.com/chrome/a/answer/6220366?hl=en is the program in question. > These updates d

by btown 3y ago

https://support.google.com/chrome/a/answer/6220366?hl=en https://support.google.com/chrome/a/answer/6220366?hl=en is the program in question. > These updates depend on many device specific non-Google hardware and software providers that work with Google to provide the highest level of security and stability support. For this reason, older Chrome devices cannot receive updates indefinitely to enable new OS and browser features. For this reason, older Chrome devices cannot receive updates indefinitely to enable new OS and browser features. https://support.google.com/chromebook/answer/9367166?hl=en https://support.google.com/chromebook/answer/9367166?hl=en confirms that security updates are also discontinued after the AUE date. By contrast, Microsoft supported security updates for Windows 7, across all the hardware supporting it, from its release in 2009 all the way through early 2020. A five-year AUE, less than many students' times in post-secondary education, is comparatively user-hostile - and downright dangerous from a security perspective.

bob-09 3y ago
Dumb question, but aren't iPads full of non-Apple hardware too? I can't imagine buying a brand new device and be told that it's already too old for system updates because Google and the hardware provider are choosing not to work together to provide support. Google can point the finger all they want, but this is entirely a self-inflicted issue that other system software providers seemed to have worked past.
- mschuster91 3y ago
  > Dumb question, but aren't iPads full of non-Apple hardware too? They are but the parts that matter (i.e. the SoC containing the CPU and GPU, as well as anything RF such as WiFi/BT) is either made by Apple themselves or at least Apple has the full spec sheets - Apple writes all the drivers on their own, which was why NVIDIA got the boot, they didn't want to give Apple the documentation they needed (and were still dealing with the fallout of Soldergate, which made it an even easier decision for Apple). I think they also do the binary firmware blobs for RF devices, or at least that was the suspicion years ago when I was more involved in Hackintoshes as the stability of the same chipset was night and day between Windows and macOS. Apple controls the full stack from hardware over kernel to a huge part of userspace. No other vendor comes even close to that level of control and experience, even Google only started rolling their own SoC (Tensor series) in the Pixel 6 and above two years ago.
  - bob-09 3y ago
    To me it seems like Google wants the same level of control, but is sacrificing user experience and ChromeOS brand impression to achieve it. To me, resolution of this issue looks like either letting hardware providers release their own drivers to enable them to support the sales of hardware currently on the shelves, or refuse to license ChromeOS to hardware providers unwilling to meet support standards that Google’s customers expect. Selling unsupported hardware as new seems like a recipe to drive customers away from the ChromeOS experience.
robotnikman 3y ago
>By contrast, Microsoft supported security updates for Windows 7, across all the hardware supporting it, from its release in 2009 all the way through early 2020. Exactly. Whats the point of getting a chromebook if you need a cheap laptop, when you can get a cheap windows one which you know will receive updates for at least a decade
- alanfranz 3y ago
  The point is that Windows still sucks for a lot of tasks, upgrades and security-wise. 5-6 years, or 8 for newer releases, is a good lifespan for a cheap laptop. Just write a large expiry date in the listing and on the box.
- tim333 3y ago
  Or a used Macbook. They probably have hardware that lasts better than cheap windows ones.
deleted 3y ago
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by btown 3y ago

bob-09 3y ago

Dumb question, but aren't iPads full of non-Apple hardware too? I can't imagine buying a brand new device and be told that it's already too old for system updates because Google and the hardware provider are choosing not to work together to provide support. Google can point the finger all they want, but this is entirely a self-inflicted issue that other system software providers seemed to have worked past.

mschuster91 3y ago
> Dumb question, but aren't iPads full of non-Apple hardware too? They are but the parts that matter (i.e. the SoC containing the CPU and GPU, as well as anything RF such as WiFi/BT) is either made by Apple themselves or at least Apple has the full spec sheets - Apple writes all the drivers on their own, which was why NVIDIA got the boot, they didn't want to give Apple the documentation they needed (and were still dealing with the fallout of Soldergate, which made it an even easier decision for Apple). I think they also do the binary firmware blobs for RF devices, or at least that was the suspicion years ago when I was more involved in Hackintoshes as the stability of the same chipset was night and day between Windows and macOS. Apple controls the full stack from hardware over kernel to a huge part of userspace. No other vendor comes even close to that level of control and experience, even Google only started rolling their own SoC (Tensor series) in the Pixel 6 and above two years ago.
- bob-09 3y ago
  To me it seems like Google wants the same level of control, but is sacrificing user experience and ChromeOS brand impression to achieve it. To me, resolution of this issue looks like either letting hardware providers release their own drivers to enable them to support the sales of hardware currently on the shelves, or refuse to license ChromeOS to hardware providers unwilling to meet support standards that Google’s customers expect. Selling unsupported hardware as new seems like a recipe to drive customers away from the ChromeOS experience.

robotnikman 3y ago

>By contrast, Microsoft supported security updates for Windows 7, across all the hardware supporting it, from its release in 2009 all the way through early 2020. Exactly. Whats the point of getting a chromebook if you need a cheap laptop, when you can get a cheap windows one which you know will receive updates for at least a decade

alanfranz 3y ago
The point is that Windows still sucks for a lot of tasks, upgrades and security-wise. 5-6 years, or 8 for newer releases, is a good lifespan for a cheap laptop. Just write a large expiry date in the listing and on the box.
tim333 3y ago
Or a used Macbook. They probably have hardware that lasts better than cheap windows ones.

deleted 3y ago

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