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Name me a single hugely successful internet company that is driven and built by user suggestions. Flickr? Craigslist? To create something game changing you
by foulmouthboy 18y ago
Name me a single hugely successful internet company that is driven and built by user suggestions.
Flickr? Craigslist?
To create something game changing you have to be like apple, you just build interesting stuff and test it on users until you find something that works and then you release it to everyone.
How will we know if it works if you don't listen to the users? Quantitative information always benefits from qualitative feedback. It's really not enough to know what's successful if we can't tell how or why it's successful.
Also, the advice from almost anybody creating new and interesting products is to place yourself in the shoes of the user and build things that you yourself would find useful. Who should we be listening to then?
- defunkt 18y agoI think he's saying "ignore what your users say, pay attention to what they do." User testing is seeing what they do, listening to suggestions on a forum is listening to what they say.
- neilk 18y agoIt's a mix. You can try out what they say if it seems like a good idea to you. But the only test is whether it changes user behavior or drives signups or whatever.