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When I worked for Xerox doing outsourced Verizon phone support, the fastest way to get someone on the phone who actually worked for Verizon, was paid twice as m
by wooshboats 3y ago
When I worked for Xerox doing outsourced Verizon phone support, the fastest way to get someone on the phone who actually worked for Verizon, was paid twice as much, had 100x the credit limit etc, was too tell the IVR "Disconnect service". I use this every time I have to call anything and usually get half decent service.
- ericbarrett 3y agoI wasn't even offered the phone tree to try that! It looked up my account from my phone number, told me there was an outage, said what I wrote above, and hung up.