3 ms·
Are they fully discarding it? Or just replacing it? I actually don't know the answer here, but I'd be surprised if they didn't have some refurb process for remo
by noirbot 3y ago
Are they fully discarding it? Or just replacing it? I actually don't know the answer here, but I'd be surprised if they didn't have some refurb process for removing still-working parts of the mainboard and attached components.
From a turnaround and customer experience perspective, it makes sense to just swap the part and do the diagnostic later so that you avoid having to guess-and-check through the multitude of parts that could be broken.