It is particularly helpful if the team answers using a text format that is easily searchable (e.g., Slack). Long-term written communication is better for buildi

It is particularly helpful if the team answers using a text format that is easily searchable (e.g., Slack). Long-term written communication is better for building a team's institutional knowledge than verbal communication. I have saved hours of work just finding URLs and documents that I had posted, let alone others.