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With all the automation Google tries to implement, couldn't they set up each service with a support email address that has its incoming mail analyzed, held for
by harshreality 15y ago
With all the automation Google tries to implement, couldn't they set up each service with a support email address that has its incoming mail analyzed, held for a limited time, and then expunged? Then all they'd have to do is get someone to look at the mailboxes when unusual patterns show up.
- jchung 15y agoDangerous to try to engineer your way out of customer support. How about this instead: they should just hire support staff like everyone else who cares about customers.