I think I'd rather be locked out of my Apple account and lose access to some stuff than be stuck in a job where I have to powerlessly tell people that this has

I think I'd rather be locked out of my Apple account and lose access to some stuff than be stuck in a job where I have to powerlessly tell people that this has happened to them every day. I get where you're coming from. But in the end we're all powerless "cogs in the machine" with much of our autonomy stripped by, ehm, who even? Apple Management? Some Apple engineer who wrote this? The Algorithm (which may or may not be comprehensible and may or may not be able to explain its decisions)? Someone/thing else? I feel we need think about this on a higher level than just "customer X was kicked in the teeth" and even "customers regularly get kicked in the teeth".