There's a social media app I use who's feedback tickets page (which is only reachable in app) does not work. I submitted feedback, devs asked for a reproduction

There's a social media app I use who's feedback tickets page (which is only reachable in app) does not work. I submitted feedback, devs asked for a reproduction (I clicked on the notification). Went back to make one, and tried to get back to the chat, but the tickets page just wouldn't load.... Guess the bug will never be fixed